FAQ, Customer Support & Contact Information

Hello & Welcome to the Customer Support Page,

Thanks for being a member!

My goal is to provide you with an answer as quickly as possible & often The FAQ Pages can do it more quickly than I can respond.

Please reference the FAQ Sections, after this page, to ensure your question hasn't already been answered.

Upon doing so, read this entire page, as there are different support options for different levels of membership.

Often I am out creating new membership videos & taking photos on long backpacking trips in the wilderness, without internet.

  • My response time is 3 weeks maximum, but often much much less, if I'm near internet.

Thanks for Being Here,

Dave


How to Submit a Question or Get Product Support

There are two different ways that you can get answers or product support.

  1. Comment Support &/or Email Support [Pro Plus Members]
  2. Email Support Only [All Members]

Each are described, with steps, below.


Comment Support - Ask Questions & Get Answers [Pro Plus Members]

Ask questions, get answers & submit ideas for future content using the link below:

Click Here to Submit a Question / Future Content Idea


Email Support [All Members]

Email support is provided for questions about your billing, membership level, or use of the platform, as provided further down the page.

Email support is not provided for any questions concerning the learning material on this platform.

  • The goal is to provide answers to learning material questions, in video form, through the Q&A Video Series, so everyone can learn, longterm. Submit your photography questions using the Comment Support Section above.
  • This creates a large video repository of knowledge that anyone can access & learn from at anytime.
  • In turn, I can spend all of my time creating new video content, to answer your questions, which can help thousands of people learn all at once.

Thanks for understanding:)

If you would like to upgrade to the Pro Plus Membership Level, to ask a question via the Q&A Series, use the link below to do so.

Click Here to View Membership Level Upgrade Options


Watch Answers to Photography Questions [All Members]

You can watch the Q&A Video Series & get answers to common questions using the link below.

Click Here & Watch the Q&A Video Series


Questions About Billing, Subscriptions & the Use of the Platform [All Members]

I am happy to answer any questions, via email, about the using the membership platform, your membership level, or subscription & payments.

Please verify that your question has not been answered in the FAQ Videos in this section.

Often I am out creating new membership videos & taking photos on long backpacking trips in the wilderness, without internet.

  • My response time is 3 weeks maximum, but often much much less, if I'm near internet.

Contact: [email protected]

Thanks,

Dave